--- NoHello
+++ NoHello
@@ -10,33 +10,35 @@
[[[
2010-07-19 12:32:12 당신: 안녕하세요?
2010-07-19 12:32:15 동료: 안녕하세요.
## 동료는 당신이 질문을 쓰는 동안 기다립니다.
2010-07-19 12:34:01 당신: 저는 [무언가를] 하는데 [어떤것을] 시도해 보고 있습니다.
2010-07-19 12:35:21 동료: 아, [그건 이렇게 하면 됩니다].
]]]
-[ToDo]
-It's as if you called someone on the phone and said "Hi!" and then put them on hold!
+이는 마치 누군가에게 전화를 해서 "안녕"이라고 말한 후 들고 있는 것과 동일합니다.
-Please do this instead:
+대신 아래처럼 하세요:
[[[
2010-07-19 12:32:12 당신: 안녕하세요? 저는 [무언가를] 하는데 [어떤것을] 시도해 보고 있습니다.
-2010-07-19 12:33:32 co-worker: [그건 이렇게 하면 됩니다].
+2010-07-19 12:33:32 동료: [그건 이렇게 하면 됩니다].
]]]
+[TODO]
+
Note that you get help minutes sooner, and you don't make them wait. Instead, the co-worker can start thinking about your question right away!
+
You're trying to be polite by not jumping right into the request, like you would do in person or on the phone. But Chat is neither of those things. Typing is much slower than talking. Instead of being polite, you are just making the other person wait for you to phrase your question, which is lost productivity.
The same goes for "Hello -- Are you there?", "Hi Bob -- quick question.", "Do you have a sec ?", "yt?" and "ping". Just ask the question!
If you feel it's brusque to simply say "Hi" and ask the question, you can do something like this:
[[[
2010-07-19 12:32:12 you: Hi -- if you're not busy I was wondering if I could ask a question. I'm working on [something] and I'm trying to do [etc...]
]]]