--- NoHello
+++ NoHello
@@ -1,14 +1,13 @@
= NoHello
-http://www.nohello.com
+원문: http://www.nohello.com
-----
메시지를 보낼 때 그냥 '''안녕'''이라고 보내지 말라는 아티클.
한국어로 번역하고 싶은데 원저자 연락처를 알 수가 없다.. 페이지에도 메일주소가 없고, whois로 검색해도 찾을 수 없음.
매우 공감되는 글이고, 짧기에 무단 번역해 본다.
----
== 메시지를 보낼때 그냥 "안녕"이라고 하지 마세요.
[[[
2010-07-19 12:32:12 당신: 안녕하세요?
2010-07-19 12:32:15 동료: 안녕하세요.
@@ -18,21 +17,21 @@
2010-07-19 12:35:21 동료: 아, [그건 이렇게 하면 됩니다].
]]]
[ToDo]
It's as if you called someone on the phone and said "Hi!" and then put them on hold!
Please do this instead:
[[[
-2010-07-19 12:32:12 당신: 안녕하세요? 내가 저는 [무언가를] 하는데 [어떤것을] 시도해 보고 있습니다.
+2010-07-19 12:32:12 당신: 안녕하세요? 저는 [무언가를] 하는데 [어떤것을] 시도해 보고 있습니다.
2010-07-19 12:33:32 co-worker: [그건 이렇게 하면 됩니다].
]]]
Note that you get help minutes sooner, and you don't make them wait. Instead, the co-worker can start thinking about your question right away!
You're trying to be polite by not jumping right into the request, like you would do in person or on the phone. But Chat is neither of those things. Typing is much slower than talking. Instead of being polite, you are just making the other person wait for you to phrase your question, which is lost productivity.
The same goes for "Hello -- Are you there?", "Hi Bob -- quick question.", "Do you have a sec ?", "yt?" and "ping". Just ask the question!
If you feel it's brusque to simply say "Hi" and ask the question, you can do something like this: